Your Prezola delivery

Now for the best bit. It's like the greatest unboxing ever. Your gifts will be delivered on a day that suits you. And your funds can be transferred whenever you like.

Deliveries during Covid-19

While deliveries are going ahead during this time, we may be a little slower than usual. Our teams are working incredibly hard to ensure your gifts are delivered as soon as possible. Our customer service team will keep you updated on your delivery and are still on hand to help via phone, email or live chat.

See Covid-19 FAQs
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How delivery works

  • Finalise your list

    After your wedding, it's time to close your list and make any final swaps. Select the ‘finalise your list’ button in your dashboard and follow the steps to place your order.

  • We'll collate your gifts

    We'll get busy ordering your gifts from our brand partners. This takes around 4 - 6 weeks, as each item is ordered to our warehouse especially for you. Our Customer Services team will keep you updated along the way.

  • Book a delivery date

    Once your delivery is ready, we'll be in touch so you can book a suitable delivery day. We offer a to the door, signature required delivery service with our courier partner.

  • Celebrate your #PrezolaDay

    The moment has arrived! Time to unpack your delivery, unwrap and enjoy all your lovely gifts. Remember to tell us all about it using the hashtag #PrezolaDay

UK delivery options

We aim to send all your gifts in one go. When they are ready, we'll let you know and you can book one of the below delivery options.

UK & Northern Ireland

Standard Delivery

Express by 12- noon Monday-Friday with your 1-hour delivery slot confirmed by SMS

Timings will vary for Highlands, Islands and other restricted postal areas

Free

Timings will vary for Highlands, Islands and other restricted postal areas

Saturday Delivery

Express by 12-noon with your 1 hour delivery slot confirmed by SMS

Not available to Highlands, Islands and other restricted postal areas

£36

Not available to Highlands, Islands and other restricted postal areas

Republic of Ireland & Channel Islands

Republic of Ireland

Weekday delivery, 2-5 day service

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery

Free*

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery

Channel Islands

Weekday delivery, 2-3 day service

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery

Free*

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery

Looking for something further afield? See international delivery options

On the day

Once your delivery is on its way, you will receive regular updates and be able to track your gifts on their journey to you.

We offer a to the door, signature required delivery service. If your delivery includes age-restricted items (and you're lucky enough to look under 25) you may be asked for proof of age.

The courier will then ensure your boxes are safely delivered to your front door. All that will be left for you to do is get them inside, unbox and open all your wonderful gifts!

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Direct delivery

To keep things simple, some large furniture will get delivered to you directly from the supplier. We'll ask you to tell us the delivery address when you lock in the item.

Some direct delivery items are made to order so may have a slightly different lead time. We will keep you informed of the expected delivery date.

Subscriptions

International delivery

We can deliver to almost any destination. We'll even take care of the paperwork and send across your delivery tracking.

International Delivery

Zone 1

Belgium, Netherlands, Luxembourg, Germany

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

£79*

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

Zone 2

France, Denmark, Italy

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

£99*

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

Zone 3

Mainland Spain, Portugal, Austria

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

£169*

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

Other

Please contact our customer service team to discuss your delivery.

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

On request*

*Due to changes for Brexit, import charges/taxes will be payable by yourselves directly to the courier to receive the delivery. This is in addition to our delivery cost.

Need a hand? Get in touch

We're on a mission

We are on a mission to make sure as much of our packaging as possible is recyclable or reusable. Whilst some items are delivered in their own retail boxes, our main delivery boxes and padding added are fully recyclable. We would love you to help us by recycling as much as you can from your delivery. Every little helps, right?

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Share your #PrezolaDay

We hope that you love your Prezola delivery and all of your gifts! We love nothing more than hearing you have enjoyed the experience, from the unboxing to placing your gift in to its new home. Use #PrezolaDay on your socials or send pictures to our customer service team to tell us all about it!

See examples
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