1. Create your list
Add gifts, cash funds and social gifts. Personalise your list with a photo, reorder your gifts and add comments.
2. Share with guests
Share your gift list number with guests or create a free wedding website with gettingmarried.co.uk
3. Lock in your gifts
When a guest buys you a gift, lock it in so we can order it straight away or exchange it for credit to spend later.
4. Close your list
After the wedding, you need to close your list. We recommend waiting 14 days to make sure guests have finished purchasing.
5. Confirm your list
Spend your credit and lock in the rest of your gifts. We'll then order them to our delivery centre, which normally takes 28 days.
6. Arrange delivery
We'll be in touch to arrange your delivery. Any cash funds will be transferred on your chosen cash transfer date.
Once you've registered with Prezola, you can start creating your gift list. Our Premier Plus Account allows you to mix gifts, charity donations and honeymoon funds all on one list.
Use our simple editing tools to personalise your list. Rearrange the order of your gifts, add comments to explain why you chose a gift and delete gifts you no longer want. Prezola Gift Vouchers will automatically be added to your gift list unless you opt out.
Our ‘favourites’ heart lets you create a shortlist while you browse, meaning you can save items you like before adding them to your list. If you know what you want but you’re unsure how many gifts to add, or how much your guests will spend, your Personal Shopper is on hand to give advice.
Choose when your list is available to your guests by using the visibility toggle in your account control panel. Your guests won't be able to view your gift list while it's hidden, meaning you can make all the changes you want until you're ready.
Your list has its own unique 8-digit gift list number which you can share with guests. Include your gift list number on your wedding invitations or create a free wedding website with gettingmarried.co.uk.
Guests can purchase gifts online or by phone until you close your gift list.
When a guest buys you a gift, you will get an email notification. From the email, click 'See my gift'. You'll then have the option to lock in the gift or exchange it for credit.
Lock it in
If you definitely want the gift, lock it in and we'll order it straight away. This means you won't be able to exchange it later, but it's the best way to avoid disappointment if the product is discontinued at a later date.
If you have changed your mind, you can exchange the gift for credit. The guest won't be notified and you can buy something you really want. Credit will automatically be added to your account and cannot be exchanged for cash.
Not sure yet? Have a think about it and decide later. You can make unlimited exchanges until you lock in a gift. If for some reason the gift is discontinued before you lock it in, we'll automatically exchange it for credit.
You will need to choose a date to close your list after which no further purchases can be made by guests. We recommend allowing up to 14 days after your wedding to accommodate any late guests but this is up to you!
Once you're ready to close your list, click 'Get ready for delivery' in your account control panel. If you can't see the button yet, it's because it's only visible after your wedding date has passed.
If you haven't closed your list 3 months after your wedding, we will close the list on your behalf. Don't worry, we will contact you in advance to remind you that you have not closed your list.
Once you have closed your list, it's time to confirm your gifts. We'll then start preparing your delivery.
Review your list
Decide exactly what gifts you would like in your final Prezola delivery. Not sure about that dinnerware set anymore? No problem. You can exchange any gift that hasn't been locked in and your guests won't be notified.
Spend your credit
Use credit gained from Prezola Gift Vouchers or exchanges to buy gifts still on your list, complete group gifts or add extra items. You can also use your own money to make up the balance or to purchase additional gifts.
Confirm your gifts
Once your list is confirmed, we’ll get busy ordering your gifts. In the event that a retailer is unable to supply one of your gifts, a member of our Customer Services team will be in touch to arrange an alternative.
It takes around 28 days for all your gifts to arrive at our warehouse. If you select a gift that has a longer lead time it can sometimes take little while to source and receive these gifts from the retailer. Where possible we will identify these gifts and communicate the longer delivery timescales.
Once all your gifts are ready for delivery you will be asked to book a convenient delivery date. We offer free Monday to Friday delivery to the UK, Channel Islands, Northern Ireland and Republic of Ireland. Saturday delivery, split deliveries and deliveries to mainland Europe are available at an extra cost. Find out more about our delivery options.
Any cash funds will be transferred 3 days after you confirm your list or on your chosen cash transfer date.