Terms & Conditions

Promotions

Terms & Conditions for Refer-a-Friend promotion

How it works for existing account holders:
Tell your friends about Prezola and earn credit for both of your accounts. Simply give them your unique eight-digit gift list number to use as a promotional code when they register. We'll then be able to track their registration back to you and credit both your accounts with £25 credit to spend on any gift across Prezola.

How it works for guests:
Purchasers of wedding gifts can refer any friend or family member with the given code to give their friend £25 credit to spend on Prezola. The referred friend simply needs to register their account with the code provided to apply.

The details for both:

Credit will be given once guests purchase a total of at least £200 from the new couple's gift list you have referred (cash gifts not eligible). Over 18s only. No cash alternative. This offer can be used by current Prezola accounts but the referral must be a new account. There are no limits to usage. Product is not required on the existing account holder's list. You can also receive the free upgrade promotion in conjunction with this offer. If the code is redeemed after your list is finalised, the credit can be converted into a £25 voucher for The White Company. If we believe that the referred list is fraudulent, we reserve the right to revoke this offer. We reserve the right to alter or remove this promotion at any time.

Terms & Conditions for GettingMarried.co.uk £100 credit promotion

How to enter:

Enter the promo code when registering for Prezola before 23.59pm 27th August 2019. This offer is valid for weddings taking place between 01/10/19 and 29/02/20.

The details:

The promotion is only available to newly registered Prezola accounts. Credit is redeemable against any product on Prezola and will be applied to your account once guests have spent a total of £800 (excluding cash gifts, honeymoon funds, charity donations and experiences). Products purchased with credit will be delivered with the rest of your gift list delivery. The offer is valid for weddings taking place between 01/10/19 and 29/02/20. The promo code must be entered when registering. Offer ends 23.59pm 27th August 2019. Prezola credit cannot be exchanged for cash, honeymoon funds or cash gifts.

Terms & Conditions for Bath Boutique Stays Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola and tagging a friend in the comments. Competition opens 20th September 2019, entries close 4th October @ 11:59pm.

How it works:
The winner will be chosen at random by a generator and the winner will be announced via Instagram Stories. The winner must be 18 or over and live within Mainland UK.

Bath Boutique Stays are offering a 2-night mid-week stay for up to 4 people. Bookings must be made via Bath Boutique Stays directly. Prezola takes no responsibility for date and venue availability. Contact Bath Boutique Stays directly for date & property availability. Bookings must avoid Bank Holidays, school holidays and any other busy periods Bath Boutiques stipulate, including Christmas, New Year and Bath Christmas Markets. Bath Boutique Stays would like the offer to be taken before the end of February 2020. Venues and dates will differ depending on your booking date. Please refer to Bath Boutique Stays T&Cs for further information.

Terms & Conditions for Le Creuset Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola and tagging a friend in the comments. Competition opens 10th September 2019, entries close Tuesday 17th September @ 11:59pm.

How it works:
The winner will be chosen at random by a generator and the winner will be announced via Instagram Stories. We will need a delivery address & contact details from the winner to send the prizes too. The winner must be 18 or over and live within Mainland UK. First winner to be chosen at random will receive a Le Creuset Cast Iron Round Casserole - 24cm; Marine, the second winner chosen at random will receive Le Creuset Cast Iron Round Casserole - 24cm; Cerise.

Terms & Conditions for KitchenAid bowl giveaway

How it works:

In order to be eligible to receive a free glass KitchenAid bowl, you must have been bought a KitchenAid stand mixer from your gift list that hasn't yet been locked in. You must lock in your stand mixer by contacting us on personalshopper@prezola.com, this will mean your stand mixer will be ordered from the supplier and you will no longer have the option to exchange it for something else. Only a limited number of bowls are available and will be allocated on a first come first served basis. You will be contacted by email to notify you if you have been successful. The free bowl will be sent with the rest of your Prezola order.

Terms & Conditions for Gentlemen's Hardware Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola and tagging a friend in the comments. Entries close Friday 9th August 2019 @ 11:59pm.

How it works:
The winner will be chosen at random by a generator and the winner will be announced via Instagram Stories. We will need a delivery address & contact details from the winner to send the prizes too. The winner must be 18 or over and live within Mainland UK. The winner will receive Adventure Begins Portable Barbecue, Adventure Begins Outdoor Hurricane Lamp, Travel Coffee Press, Gentlemen's Hardware Coffee Percolator, Enamel Espresso Mug Set, Campfire Games, Campfire Poker Card Game.

Terms & Conditions for Virgin Experience Days & LSA International Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola and tagging a friend in the comments. Entries close Friday 19th July 2019 @ 11:59pm.

How it works:
The winner will be chosen at random by a generator and the winner will be announced via Instagram Stories. We will need a delivery address & contact details from the winner to send the prizes too. The winner must be 18 or over and live within Mainland UK. The winner will receive Hangloose Package for two with 3 activities, along with a day's entry to Eden for two, along with 1 x LSA International Canopy Carafe, 1.3L, 1 x Canopy Tumbler, Set of 4 and 1 x Canopy Low Tumbler, Set of 4. Please refer to Virgin Experience Days for further T&C's regarding the Hangloose Package.

Terms & Conditions for T&G Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola & @tgwoodware and tagging a friend in the comments.

How it works:
The winner will be chosen at random by a generator and the winner will be announced via Instagram Stories. We will need a delivery address from the winner to send the prizes. The winner must be 18 or over and live within Mainland UK. The winner will receive 1 x Capstan Pepper Mill white, 1 x Ocean Salt Jar, 1 x Ocean Utensil/Bottle Pot, 1 x Ocean Fish Dish, 1 x Ocean Fish Board in white, 1 x Spoon with holes, 1 x Curved Spatula, 1 x Curved Slotted Spatula, 1 x Scraper Spoon, 1 x Spoon

Terms & Conditions for Brabantia Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola and tagging a friend in the comments.

How it works:
The winner will be chosen at random by a generator and the winner will be announced via Instagram Stories. We will need a delivery address from the winner to send the prizes. The winner will receive 1 x Patrice NewIcon Pedal Bin, 30L, 3 x Patrice Canister, 1 x Patrice Roll-Top Bread Bin. Over 18s only. No cash or gift alternative.

Terms & Conditions for Virgin Experience Days Competition

How to enter:

Enter via our Instagram page by liking the relevant posts, following @prezola and @virginexperiencedays and tagging a friend in the comments.

How it works:
The winner will receive a Create Your Own Personalised Rum with Tastings and Cocktails for Two at Laki Kane experience. The winner will be chosen at random by Prezola. You will receive the experience day as a voucher from Prezola. The winner must book in their experience day with Laki Kane bar. Prezola holds no responsibility for booking or arranging this experience day for the winner.

The winner must claim their experience day within the qualified dates shown on the voucher. Over 18s only. No cash or gift alternative.

Terms & Conditions for Brides Magazine promotion

How to enter:

To claim, enter the Brides promo code at registration between 24th January and 28th March 2019

How it works:
To claim, couples must enter the code at registration between 24th January and 28th March 2019. Only the first 200 eligible accounts will be able to claim the offer. In order for an account to be eligible, it must have more than £1000 worth of product gifts purchased by guests from the Prezola list. Eligible accounts will have £250 of Prezola credit applied to their account after their wedding date to spend on products from the site. Participants must be over 18.
The applied Prezola credit must be spent before delivery to receive everything in one delivery.

Exclusions:

Only available to newly registered Prezola accounts.

Purchases by the guests of Honeymoon Funds, Cash gifts, vouchers and experience days are not eligible.

Prezola credit cannot be exchanged for cash, honeymoon funds or cash gifts.

Terms & Conditions for Premier Plus account promotion

This section contains the terms and conditions which apply to Prezola's free service level promotion.

How it works:
Prezola's Premier Plus account entitles you to add cash gifts and honeymoon funds to your wedding list as well as products, usually with a £59 registration fee.
Anyone signing up for a Prezola account will automatically be upgraded a Premier Plus account for free. They will receive all of the upgraded features and be able to add gifts, cash funds, honeymoon funds, bespoke gifts and charity donations all on one list.


Duration of promotion:
From June 15th 2018

Ends midnight November 11th 2019


Who can apply:
All new registrations signing up for a Prezola gift list between the above dates is eligible to receive the offer. Anyone already registered with a Prezola account will not qualify. Over 18s only.
Standard Prezola terms and conditions apply. We reserve the right to change these terms or remove the promotion at any time.


Terms & Conditions for #PrezolaProposal £500 credit promotion

This section contains the terms and conditions that apply to Prezola's Instagram competition.

To enter you will need to follow @Prezola on Instagram, post your engagement photo on Instagram (story or main feed) tagging @Prezola as well as using #PrezolaProposal.

Only newly engaged couples who do not currently have a Prezola Wedding Gift List can enter. Finalists will be chosen at random and the winner will then be decided via a public vote on Instagram in January 2019.

The competition will run from 9am on Saturday 22nd December 2018 until midnight on 2nd January 2019.

The prize entitles you to £500 Prezola Credit to spend on your gift list. Prezola credit must be redeemed on gifts from the Prezola website. It cannot be redeemed on cash, honeymoon funds or cash contributions. The winner will need to create a Prezola Wedding Gift List in order to spend the Prezola credit.

After your wedding date, your list will be credited with £500 for you to spend on products across the Prezola website.

This is in addition to any gift purchases already made by your wedding guests.Prezola credit must be spent before your delivery to receive all your gifts in one go.

Running up of the #PrezolaProposal competition will be awarded with £50 credit on their gift list. T&Cs set out above will apply.


Terms & Conditions for Post-Wedding 20% Discount

How it works:

Once you have spent all of your credit while confirming your gifts, we'll give you up to 20% off selected gifts remaining on your gift list. Simply add the gifts to your basket and we'll automatically take off the discount at checkout.


The details:

Up to 20% discount will be applied to qualifying products still on your list after your list is closed. The discount is only available while confirming your gifts for delivery and will be applied automatically at checkout. Couples are able to add extra products to their gift list to take advantage of the discount. This discount does not apply to purchases at any other time and will only be visible to a couple when they are in the process of confirming their list, once all credit has been spent. The discount is not visible at product level and will only be visible in the basket at checkout as a single calculation. If a product with a discount applied is refunded then a manual average discount will be deducted from the refunded amount. This discount is available at the discretion of Prezola and can be withdrawn at any time. Only valid for weddings in October 2018.


Only participating brands are included in this offer. Participating brands are decided by Prezola in agreement with the supplier. The brands excluded from this promotion are: Currys PC World and Mr & Mrs Smith.

Terms & Conditions for Soho Home Champagne Hamper

This section contains the terms and conditions which apply to Soho Home Champagne Hamper.

Valid for weddings between 01.09.18 and 28.02.19 once £500 worth of gifts has been purchased from your Prezola gift list (cash gifts not eligible). Over 18s only. No cash alternative. Only available to couples in UK mainland due to postage restrictions. Prezola reserves the right to change any of these terms and conditions from time to time without notice.

To redeem this offer, please enter the given code when registering for your Prezola gift list. Only available to new registering Prezola accounts. The first 100 eligible accounts will receive the hamper until stocks last. The Soho Home Champagne Hamper will be delivered to you separately before Christmas.

Hamper includes:

  • 375ml bottle of Ruinart Blanc de Blancs champagne
  • Two Barwell crystal coupes

Terms & Conditions for The White Company £100 credit promotion

How it works:
Register with the code given and receive £100 credit to spend on Prezola once guests purchase a total of at least £1000 from your gift list. The credit can be spent on any product, not just The White Company.

Between 01/01/18 and 31/12/18, use the code given when registering for your Prezola account. You will automatically receive the £100 credit added to your account once at least £1000 worth of gifts have been bought from your list (cash gifts not eligible). Over 18s only. No cash alternative. Offer is only available to new registering Prezola accounts. You will also receive the free upgrade promotion in conjunction with this offer.

Terms & Conditions for Brissi £100 credit promotion

How it works:
Register with the code given and receive £100 credit to spend on Prezola once guests purchase a total of at least £1,000 from your gift list. The credit can be spent on any product, not just Brissi.

Between 01/06/18 and 31/12/18, use the code given when registering for your Prezola account. You will automatically receive the £100 credit added to your account once at least £1000 worth of gifts have been bought from your list (cash gifts not eligible). Over 18s only. No cash alternative. Offer is only available to new registering Prezola accounts. You will also receive the free upgrade promotion in conjunction with this offer.

Terms & Conditions for Bridelux 'night in' competition

Competition ends 11.59 on 10th March 2018. Open only to residents of the United Kingdom
and Republic of Ireland who are aged 18 or over and not in any way connected to the competition. No purchase necessary to enter the competition. No cash alternative. All valid entries received by the Promoter during the promotion period will be submitted into the competition. The winners will be chosen at random by a Prezola representative. The winning entry will be notified via email and have 7 days from the date of notification to respond to the initial notification confirming they wish to claim the prize. Failure to comply with this time frame may result in the prize being awarded to another winner selected by the criteria above. The Promoter cannot accept any responsibility if the winner’s notification message is not received due to a fault in the messaging platform e.g. for the notification message sent straight to the winner’s junk mail folder. By taking part in this promotion all entrants will be deemed to have accepted and be bound by these terms and conditions.

Terms & Conditions for £50 Prezola credit

How it works
Register for a list at Prezola using the affiliate code you have been given. Once a total of £200 of gifts have been bought from your list, we will apply £50 in Prezola credit to use on any gift on our site. Cash gifts are not eligible.

Who can apply
All new registrations signing up for a Prezola gift list. There is no cash alternative.

Terms & Conditions for Virgin Balloon Flight competition

This section contains the terms and conditions which apply to Prezola's Facebook and Instagram competition with Virgin Balloon Flights.

How it works:
Register between 10/02/18 and 18/02/18, and you'll be entered for a chance to win a Virgin Balloon Flight Sunrise Package on your gift list.
If chosen as the winner, the prize will be added to your list and marked as 'purchased' once guests start buying from your gift list.

Duration of promotion:
From February 10th 2018 to February 18th 2018 (inclusive).


Who can apply:
All new registrations signing up for a Prezola gift list between the above dates is eligible to receive the offer. Anyone already registered with a Prezola account will not qualify. Over 18s only. Members associated with Prezola or Virgin Balloons are not eligible to enter.
Standard Prezola terms and conditions apply. We reserve the right to change these terms or remove the promotion at any time.

Terms & Conditions for Guides for Brides Vera Wang Cake Knife

This section contains the terms and conditions which apply to Guides for Brides Vera Wang Cake Knife promotion

Valid for weddings between 01.01.18 and 31.12.18 as soon as your first guest has bought you a product gift from your Prezola gift list (cash gifts and basket up-sell items, including champagne, are not eligible).

Use the given code when registering for your Prezola account. Over 18s only.

No cash alternative. Only available to couples in UK mainland due to postage restrictions. Offer is only available to new registering Prezola accounts. Your free Vera Wang Love Knots cake knife set will be delivered to you separately as soon as the first product gift has been bought on your list.

Terms & Conditions for Bridebook The White Company Frame

Valid for weddings between 1.1.18 and 31.12.18 as soon as your first guest has bought you a product gift from your Prezola gift list (cash gifts and basket up-sell items, including champagne, are not eligible).

Use the given code when registering for your Prezola account. Over 18s only. No cash alternative. Only available to couples in UK mainland due to postage restrictions. Offer is only available to new registering Prezola accounts. Your free The White Company photo frame will be delivered to you with all of your gifts after the wedding.

Terms & Conditions for Virgin Experiences Mini-moon Competition

Entry is restricted to persons aged 18 or older and resident in the UK or Republic of Ireland who are not employees of Prezola Limited or in any way connected with the promotion. No employee, agent, subcontractor or director of Virgin Experiences, nor anyone connected with the competition, nor any member of such person's family, is eligible to enter. The organisers reserve the right to verify the eligibility to enter. One entry per household. The winner will be chosen at random from all correct entries received by 1st April 2018. Prezola is not responsible for late or lost entries. The winner will be notified within 14 days of the draw. If the winner cannot be contacted within 30 days, an alternative winner may be chosen. The prize cannot be transferred, exchanged for cash or used against another holiday, hotel or airline. Transfers to and from the venue, gratuities and personal expenses are not included. Prize is not valid in combination with any other offer or promotion. Your voucher is valid for 6 months from date of issue. You are able to book your one night break for any day of the week throughout the year (subject to some exclusions. Contact the hotel to find out more about excluded dates). Your experience will be for one night. Hotel check-in will be after 15.00 and departure by 11.00 the following morning.

Terms & Conditions for Prezola Rewards

This section contains the terms and conditions which apply to Prezola Rewards.

  1. Prezola Rewards is a scheme operated by Prezola Limited (“Us/We”). Registered office: Prezola House, Woodlands Industrial Estate, Eden Vale Road, Westbury, BA13 3QS. Registered under company number: 07630238.
  2. The Prezola Rewards Scheme will only apply to weddings to be held in 2017, subject to the following eligibility criteria:
  • For new Gift List registrations made between 14 April 2017 and 16 May 2017 inclusive; and
  • For existing Gift List Holders (those with an existing account with Us before 14 April 2017), where the first Gift Purchase on the list was made by a Gift List Purchaser between 14 April 2017 and 16 May 2017. If you are unsure as to whether you are or would be eligible for the Prezola Rewards Scheme, please contact us on 0800 488 0082 or via email at customerservices@prezola.com
  1. The Prezola Rewards Scheme allows eligible Gift List Holders to receive a £1 reward for every full £10 spent by Gift Purchasers on products for the Gift List Holder as follows:
  • (a) A £70 toaster = £7 Reward
  • (b) A £59.99 toaster = £5 Reward.

(“Prezola Rewards”)

  1. Prezola Rewards will be earned as each product purchase occurs and We will automatically send emails to the eligible Gift List Holder confirming the purchase and the Prezola Rewards that have been earned from that purchase.
  2. Any Prezola Rewards earned will be automatically added to the eligible Gift List Holder’s account so they can see the balance but will not be available to spend until the Gift list has been closed.
  3. Prezola Rewards can only be earned on products purchased by a Gift Purchaser and cannot be earned on honeymoon contributions, charity donations, cash gifts, gift wrapping service, commemorative gift cards, products purchased by the Gift List Holders or products purchased using a Prezola Gift Voucher.
  4. On closure of the Gift list by the Gift List Holder or by Us, the balance of Prezola Rewards earned and available to spend will be shown in the ‘My Account’ section.
  5. Prezola Rewards are only redeemable online at www.prezola.com and can only be spent by Gift List Holders for full or part payment of full priced products and cannot be exchanged for cash, used towards their honeymoon fund or as charity donations or to purchase gift wrapping, commemorative gift cards or Prezola Gift Vouchers.
  6. Prezola Rewards cannot be used in conjunction with any other offer We are promoting, including but not limited to the Happy Couple 10% discount and cannot be transferred to another account.
  7. All Prezola Rewards must be spent before the Gift list can be finalised.
  8. If products are purchased with Prezola Rewards (in whole or part) and the product is damaged or faulty the Gift List Holder may return the product and We will arrange for a replacement but will not be eligible for a cash refund. If the product is personal in nature and the fault is a misspelling of the personalised information, which is as a result of the Gift List Holder or Gift List Purchasers actions, We will be unable to replace the product.
  9. Prezola reserves the right to change any of these terms and conditions from time to time without notice. Please review these terms and conditions prior to purchasing of the products or use of the Prezola Rewards.

Terms & Conditions for Pamper Hamper

This section contains the terms and conditions which apply to Pamper Hamper.

Valid for weddings between 01.12.17 and 31.12.17 once more than 10 guests have bought you a product gift from your Prezola gift list (cash gifts are not eligible). Over 18s only. No cash alternative. Only available to couples in UK mainland due to postage restrictions.

Offer is only available to new registering Prezola accounts. The Pamper Hamper will be delivered to you separately before Christmas.

Pamper Hamper includes:

  • Bottle of Prosecco
  • Set of 2 LSA Handmade Champagne Flutes
  • Hotel Chocolat Champagne Truffles
  • Copper Heart Bottle Stopper
  • A Luxury Knitted Throw
  • Winter Scented Candle from The White Company

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