Contact Us

Need some help? From adding and buying gifts, right through to delivery, returns and exchanges - we're here to make your gift list experience easy.

Get in touch

UK calls: 0800 488 0082
International calls: +44 1225 615141.
Email: customerservices@prezola.com
Or use live chat at the bottom of your screen.

We would love to hear from you if you have any questions!

Customer service hours

Normal hours
Monday - Friday, 8am - 6pm: call, email, live chat
Saturday, 9am - 5pm: live chat only
Sunday - closed. Please leave a message via live chat and we will get back to you.

**Bank holiday hours**

Please note, we will be closed on the following dates. Please leave us a message on live chat or drop us an email and we'll get back to you.

Early May bank holiday: Monday 1st May
The King's Coronation: Saturday 6th May
Bank holiday: Monday 8th May
Spring bank holiday: Monday 29th May

Trade enquiries

If you are a retailer or manufacturer and would be interested in becoming part of Prezola’s curated list of brands, please contact our Buying team on email partners@prezola.com.

Press

For more information about Prezola or access to our press releases, logos and digital assets, please contact our PR & Marketing team at marketing@prezola.com.