Contact Us

Customer Services

If you have any questions about your wedding gift list or need assistance at any stage - from adding gifts right through to delivery, returns and exchanges - we're here to help. View our availability below:

Get in touch:
Monday - Friday, 9am - 7pm
Call 0800 488 0082
or chat to us at the bottom of your screen.

Saturday, 9am - 5pm
Our phone lines are closed over the weekend but our team is available to help you on live chat. You can find this at the bottom of your screen.

Sunday, Closed

If you would like to contact our Customer Services team outside of our opening hours, you can select the online chat option to leave a message.

If you are a wedding guest and would like to purchase a gift by phone, please call 0800 488 0082.

If you are an international guest and would like to purchase a gift by phone, please call +44 1225 615141.

Personal Shoppers

If you need help getting started with your list or you're looking for advice on adding gifts, our personal shoppers are gift list and interior specialists. They're on hand to advise you on anything from list creation to style advice.

Email us today at for inspiration.

Trade Enquiries

If you are a retailer or manufacturer and would be interested in becoming part of Prezola’s curated list of brands, please call our Brand Account Management team on email


For more information about Prezola or access to our press releases, logos and digital assets, please contact our PR & Marketing team at

Write to us

Alternatively, you can get in touch by sending a letter to our head office:

Prezola Ltd.
The Prezola Townhouse
7A Northumberland Buildings
Bath, BA1 2JB

Please send any product returns to our warehouse:

Prezola House
Woodlands Industrial Estate
Eden Vale Road
Wiltshire, BA13 3QS