Need some help? From adding and buying gifts, right through to delivery, returns and exchanges - we're here to make your gift list experience easy.
UK calls: 0800 488 0082
International calls: +44 1225 615141.
Email: customerservices@prezola.com
Or use live chat at the bottom of your screen.
We would love to hear from you if you have any questions!
Normal hours
Monday - Friday, 8am - 6pm: call, email, live chat
Saturday, 9am - 5pm: live chat only
Sunday - closed. Please leave a message via live chat and we will get back to you.
**Bank holiday hours**
Please note, we will be closed on the following dates. Please leave us a message on live chat or drop us an email and we'll get back to you.
Early May bank holiday: Monday 1st May
The King's Coronation: Saturday 6th May
Bank holiday: Monday 8th May
Spring bank holiday: Monday 29th May
If you are a retailer or manufacturer and would be interested in becoming part of Prezola’s curated list of brands, please contact our Buying team on email partners@prezola.com.
For more information about Prezola or access to our press releases, logos and digital assets, please contact our PR & Marketing team at marketing@prezola.com.
Prezola Ltd.
Unit 3 Ignition
Faraday Road
Dorcan
Swindon
SN3 5FB
Good news - this gift will be delivered to you directly from the supplier and standard UK delivery is already included in the price.
If your delivery is to Scotland or outside of mainland UK there may be additional charges or restrictions.
Thank you for registering your interest in Platinum by Prezola. A dedicated gift list consultant will be in touch to discuss your list.
We can let you know when this gift list is available to view. We will never share or use your email for marketing purposes.
You'll receive an email when the couple has made their gift list available to view.
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