Before organising your gift delivery, there are a few simple steps to exchange gifts, spend credit and confirm your gifts. Read on for our helpful tips.
Why you need to confirm your gifts
Confirming your gifts gives you the chance to review all the gifts purchased by your guests, organise the gifts you want, exchange any you may want to change and spend Prezola Credit or Prezola Gift Vouchers.
Once finished, we will start ordering all of your gifts from our brand partners to our warehouse. Once they arrive with us, we quality check each one and wrap them ready to ship out to you, on a delivery date suitable for you both.
For a speedy delivery, you can lock in your gifts earlier via the email notifications we send each time a guest purchases a gift. This means we can order locked in gifts ahead of time and avoid disappointment in case they go out of stock with our brands in future. All gifts will still be delivered in one big delivery after your wedding.
How to confirm your gifts for delivery
Once you have closed your list by using the visibility toggle in your Control Panel and your wedding date has passed, a button will appear next to the toggle inviting you to get ready for delivery. If you were to close your list earlier than your wedding date, you won't be able to confirm your gifts for delivery and the button will not show.
Alternatively, when your list closes after your wedding date, a toolbar will appear across the bottom of your screen and you can head to Step 1 of confirming your gifts.
Step 1: Exchange gifts
Step 1 is where you can review all of your gifts purchased by your guests. You will be able exchange any gifts you no longer want for Prezola Credit, and spend this on anything else you may like from our 500 brands.
You can only exchange gifts that have not yet been 'locked in'.
Once you have finished exchanging gifts, you can move onto Step 2 where you can spend your Prezola Credit and Prezola Gift Vouchers.
Step 2: Spend credit
In Step 2 you can spend your Prezola Gift Vouchers or any Prezola Credit received from exchanging gifts in Step 1.
You will also view gifts from your list that weren't purchased - a great way to spend your Prezola Gift Vouchers or Prezola Credit. Simply click the 'Buy It' button on each gift to add them to your basket. You can also use credit to fulfil any group gifts that didn't reach their total.
You can also find new gifts by browsing our departments and brands. Simply add the item to your basket by clicking 'Buy It', and your credit will be applied at checkout. If you can't find any gifts you'd like to buy with your Prezola Credit you could contact our Personal Shopper team who could help you find that dream gift from our brands.
Once your credit has been spent, return to Step 3 using the tool bar at the bottom of your screen.
Step 3: Confirm list
Once you have spent all Prezola Credit, you're able to move onto Step 3, the final step.
Here you can review a final summary of all of your gifts that will be included in your Prezola delivery. It's not too late to make any changes at this stage if you unsure about your gifts. Simply click the 'Make Further Changes' button to take you back to Step 1.
We ask to confirm your contact details too so we can arrange a suitable delivery date and address once all of your gifts have arrived.
Once you're 100% happy with all of your gifts, you can click Finish and we'll start ordering your gifts.
Please note that no further changes can be made to your gifts after this point.
What happens next?
Next we get busy ordering all of your wedding gifts from our suppliers which can take up to 28 days for us to receive them.
If you have large or fragile direct delivery items, we get in touch with you to gather details from you and contact the relevant brand ahead of delivery.
If you have cash gifts, charity funds or honeymoon contributions, you will be prompted to enter your banking details if you haven't already done so. You can receive your funds by booking in a transfer date in the Cash Gift section of Control Panel, or we can transfer your funds automatically 3 days after confirming your list if your bank details have been added in Personal Details.
Once all of your gifts have arrived with us, we will be in touch to arrange a delivery date.